SHIPPING & RETURNS
I'll ship out all orders as soon as I can,
which normally means they leave here the same day or the next day.
Any 'made to order' items are obviously likely to take a little longer
and the product description should clarify what the deal is.
Delivery time after dispatch will depend on the courier service used but in general I want you to have your stuff within the universally accepted 3-5 working day period.
RETURN & EXCHANGE POLICY
Any problems with your order, please just drop a line to
firstname.lastname@example.org and we'll take it from there.
Urbanavitcha is a little independent studio so it's not economical to offer a blanket no quibble returns policy for everything, but I do of course want our customers to be happy.